Report a claim

Insurance claims

In the event that you need to make a claim on your insurance policy, our teams are here to support you at every stage of the process, with a named insurance handler who is assigned to help you when you need it most.

From guiding you through the claims notification process, to dealing with insurers and loss adjusters on your behalf, our priority is to help you have your claim settled quickly, efficiently and without stress.

If you do need to make a claim it is important that your insurers are contacted as soon as possible, as any delay could have an impact on how your claim is resolved.


To report a claim, call our insurance team:

Cambridge  01223 928065

Colchester  01206 838400

Diss  01379 643444

Ipswich  01473 267000

We understand that you may need to make a claim outside of our office hours. In this situation you should contact the emergency claims line which can be found on your insurance documentation.

Get in touch for forward-thinking, impartial advice

With offices in Cambridge, Colchester, Diss and Ipswich, we’re close enough for meetings with clients from all over the East of England. Got something on your mind? We’ll be happy to listen and give you our thoughts.

Call us on 0330 058 6559
Email us at

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