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Places to meet, but always online

From our three physical offices in Bury St Edmunds, Colchester and Ipswich, we handle audits and accounting for clients from across the UK.

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Scrutton BlandExcellentScrutton Bland4.8 Based on 34 reviews fromSee all reviews review us onMark WilliamsMark Williams ★☆☆☆☆ I contacted Scrutton Bland twice recently to seek advice and was promised a call back each time but never received any contact.Response from the ownerHi MarkOur clients are truly at the heart of our business, and it saddens us to hear that we fell short of our own standards by not returning your calls. Your feedback is incredibly valuable to us, and we are committed to addressing this issue to ensure it doesn't happen again in the future. If you would be willing to discuss your experience further and provide us with more details, I would greatly appreciate it. Please feel free to reach out to me directly via email at elizabeth.nichols@scruttonbland.co.uk. I apologise for any inconvenience or frustration this may have caused you. We truly value your feedback and the opportunity to improve our services.Elizabeth NicholsMarketing Director Emma SawyerEmma Sawyer ★★★★★ Great service, Richard took the time to meet with me and talk through our organisations needs. Friendly and professional, they made sorting out our insurance easier. Thank you!Mark AugustynakMark Augustynak ★★★★★ David C from Scrutton was a great help and support to get my rather complicated tax returns sorted. He was available at all time to answer my questions. Very efficient service and they offer more than just support on tax returns. I can absolutely recommend using themRachel GarrettRachel Garrett ★★★★★ We were so grateful to have Scrutton Bland's team supporting us through our recent acquisition. The unwavering support they gave us and the exceptional know how and advise was invaluable.Peter CheneryPeter Chenery ★★★★★ I have very much appreciated and valued the care and attention devoted to my tax affairs by SB over many years. No question or point raised has gone unanswered and usually by return and with complete clarity. In a sense I 'inherited' my contact with the firm through my late parents. The firm maintained this personal approach and style and it was a pleasure and comfort in tax matters to be dealing always with the same well-informed tax adviser.Rob PreciousRob Precious ★★★★★ Specialist Agricultural knowledge and advice in a timely, friendly and accurate manner. Highly recommended and many thanks, Jack Deal, for your professionalism and sector expertise.Response from the ownerHi Rob, thank you for your review; we greatly appreciate your time to provide us with this wonderful feedback! We'll be sure to pass your lovely comments onto Jack and the rest of the team Samantha HiranSamantha Hiran ★★★★★ I’ve been dealing with Richard for the past 2 years, and find his customer service to be outstanding. Brilliant company along with the best account executive in the industry.Helen WalshHelen Walsh ★★★★★ Scrutton Bland are wonderful. I am especially impressed by the superb customer service given by Richard. Nothing was too much trouble. They pulled out all the stops to give us the insurance we needed speedily, professionally and at a competitive price. What more can you ask for. Thank you very very much. I look forward to a long and happy relationship with them.Response from the ownerHi Helen, thank you so much for leaving us such a wonderful review. We really appreciate you taking the time to do so and are really pleased to hear the lovely comments you had made about Richard and the insurance team. We will be sure to pass it on so that they are aware you had made such great comments. Thanks again! Ingrid Dos SantosIngrid Dos Santos ★★★★★ We are new to Scrutton Bland but the service we have received from Richard and his team has been fantastic. I found Richard to be very to be knowledge, helpful and easy to talk too. He completely understood the needs for our organisation. It has been such a pleasure finding a company that is so engaged and always ready to help with any query.Response from the ownerThank you very much for taking the time to leave us a review Ingrid. We are really pleased to hear that you have enjoyed working with Richard and the rest of the team. We'll make sure to pass on your lovely comments! Dick WhiteDick White ★★★★★ We have found Scrutton Bland (Jack Deal) to be not only highly professional, thorough and efficient but also friendly and very approachable. 5 gold star rating!Response from the ownerWe really appreciate you taking the time to leave us such a fantastic review. We will make sure to share it with the team so that they are aware - thank you! Hugo NicolleHugo Nicolle ★★★★★ Response from the ownerHi Hugo, we are incredibly grateful that you took the time out to leave us a 5 star review. Thank you! nicholas macfarlanenicholas macfarlane ★★★★★ We have received impeccable Jack Deal and Laura Couves.Klaus MacfarlaneResponse from the ownerHi Klaus, Thank you so much for your 5 star review! We will share this with the team to let them know to keep up the amazing work! Jason SingletonJason Singleton ★★★★★ I have used scrutton Bland for 8 years and jason Harden has always gone above and behond.I wouldn’t hesitate to recommend him and the company.Response from the ownerHi Jason, thank you so much for leaving us such a wonderful review. We really appreciate you taking the time to do so and are really pleased to hear the lovely comments you had made about Jason and the insurance team. We will be sure to pass it on so that they are aware you had made such great comments. Thanks again! George HalsallGeorge Halsall ★★★★★ We have been with Scrutton Bland (SB) near to 3 years. We cannot praise Nick Banks and his team enough. Not only do they provide the legal side of accounting, Nicks industry knowledge and contacts has led to huge growth in understanding and managing large challenges we have faced. The move to Xero accountancy software has improved our in-house record keeping efficiency as well as many useful tools we use to work with SB to make informed decisions. The move to Xero was straightforward with great support form SB. We wouldn’t go back now.Response from the ownerDear George thank you so much for taking the time to leave us a review. Your comments really are valued and will help others when considering getting in touch with us. We are really pleased to hear about your positive feedback for Nick and the Business Advisory team - we'll be sure to pass on your kind comments to them. Toby ChurchillToby Churchill ★★★★★ 5 starsResponse from the ownerThank you for taking the time to leave us a nice review - we appreciate your feedback Christian TralauChristian Tralau ★★★★★ A big thank you to Alfie Tegg, renewal quote for my Buildings Cover half the premium of last year and provided in a timely manner. Thanks Alfie.Response from the ownerDear Christian thank you for your review. We’re pleased Alfie and the team were able to review your insurance cover and find competitive policies for you. We will be sure to share your wonderful feedback with the team. Andrew MackinnonAndrew Mackinnon ★★★★★ Great service from Mr Collins, trusted, reliable and really goes the extra mile. For anyone looking for a tax/accounting profressional - look no further. Will definitely be using Scrutton Bland next year. Thank you for your great service.Response from the ownerAndrew, the whole tax team was thrilled to hear your feedback! Thank you for taking the time to share your experience with us! Max PriceMax Price ★★★★★ Always friendly, professional and quick to respond to queries. Would definitely recommend!Response from the ownerHi Max thank you for leaving us a such a lovely review. We are really appreciate you taking the time to share your experience with us! I will pass your lovely comments onto the team so that they are aware of your feedback. Thanks again! Michael YapMichael Yap ★★★★★ Professional and EfficientRory AndersonRory Anderson ★★★★★ Sam and Gavin have provided me with excellent advice on a variety of tax matters recently such as PRR and CGT. They also helped me understand the various considerations that need to be accounted for when deciding on how best to structure a new property investment company. I cant recommended them highly enough!Response from the ownerDear Rory, thank you so much for spending the time to leave us such a wonderful review. We really appreciate your comments and the team will be pleased to hear your lovely feedback – we’ll be sure to pass it onto Sam and Gavin. If there’s anything else we can do to help, please just let us know as the team are always happy to assist. Thank you once again. Leiws TurnerLeiws Turner ★★★★★ Very responsive, knowledgeable and happy to helpResponse from the ownerDear Lewis, thank you for your kind words. We appreciate you taking the time to leave us a review and will be sure to pass your comments onto the team as they will be thrilled to hear them. Thanks again! Ben BuckmasterBen Buckmaster ★★★★★ We have used Scrutton Bland since the inception of our business. Their knowledge, professionalism and high level of service has supported our growth month on month. A special mention for Ben who is always on hand to answer any questions with an informed response.Highly recommended.Response from the ownerDear Ben, thank you for taking the time to leave us a review. We always enjoy reading reviews such as the one you left us! It lets us know we are making our clients happy and doing the right thing for them! We’ll be sure to pass your kind words onto Ben and the team. Tim StoneTim Stone ★★★★★ Cracking personal service and profoessionalism.The team at Scrutton Bland, especially Jack Deal, & Emily Pinner are wonderful advisors and accountants. We've worked with Jack for many years and he's been a fount of wisdom and support to our business and to us personally - not just as a tax advisor and accountant but as a trusted business advisor. I'm delighted to recommend him and his team without reservation.Response from the ownerTim, thank you so much for leaving your review! I’m glad to hear that you’re enjoying working with us. We’re committed to being a trusted adviser and critical friend for our clients so it’s great to know you’re appreciating the work we’re doing. We’ll make sure that the team are aware of your lovely comments.Thank you again for taking the time to share your feedback with us – it’s always appreciated. Plum Tree FinancePlum Tree Finance ★★★★★ I would highly recommend Scrutton Bland, the team are very approachable and always on hand to give professional advice in a friendly manner.Response from the ownerThank you for taking the time to share your experience with us! We’re really pleased to read the lovely comments you’ve made and to hear that you’re happy with the service you receive from us. We’ll make sure that your comments are passed onto the team. Thanks again! Robert MawsonRobert Mawson ★★★★★ I have used Scrutton Bland to manage my personal and business accountancy needs for over twenty years and consistently find them friendly, efficient, responsive and cost competitive. If you're in need of accountancy services or advice I strongly recommend giving them a call.Response from the ownerGood afternoon Robert, we're so pleased you are happy with the service you've received over the last 20 years and really appreciate you taking the time to leave a review, thank you. I will make sure the team is aware of your feedback. Thanks again! Paul RobertsPaul Roberts ★★★★★ We have been working with Richard and the Scrutton Bland team for years now and we couldn't be happier. A really knowledgeable team who understand the specialisms of our organisation, help us think through our needs (in a non-pressured way) and are genuinely engaged.So pleased we have built a long lasting connection so we know our insurance needs are always tip top!Response from the ownerDear Paul, thank you so much for taking the time to leave us a review, we really appreciate your feedback. We pride ourselves on our personal service and genuine care for our clients so we are pleased to hear your thoughtful review. We look forward to sharing your positive comments with Richard and the rest of our Charity Insurance Team. Ossama Abdelkader RaghebOssama Abdelkader Ragheb ★★★★★ Mr GorseMr Gorse ★★★★★ Loved the attic space.nintenmau5nintenmau5 ★★★★★ Pauline BickertonPauline Bickerton ★★★★★ I cannot recommend Scrutton Bland highly enough. On a personal level they resolved my incredibly complex tax problem with ease and calmness. For my business, they helped me automate my accounts and I now run like clockwork. Best of all, I feel incredibly well backed and supported. I have literally trusted them with my life and they have not let me down. You cannot get better in my opinion and I have worked with some of the very best firms out there! Treat yourself to them as I promise that you will not be disappointed.Btw, they did not ask me to write this review and will be embarrassed at my effusiveness..Response from the ownerDear Pauline, we're so pleased you're happy with the service you've recieved and really appreciate you taking the time to leave a review, so thank you. I will make sure that Faye, Jason, Emma and the rest of the team are made aware of your feedback and if you ever need help with anything else please let us know, we'd be happy to help. Steph DraneSteph Drane ★★★★★ The advice and support we receive from Scrutton Bland is fantastic. It gives us peace of mind over day to day accounts and invaluable support when decisions need to be made. Can't thank Nick Banks and his assisting staff enough for their patience with me.Samantha LinassiSamantha Linassi ★★★★★ Scrutton Bland’s guidance and expertise has been invaluable in managing the financial needs of the business. They provide a helpful, professional and efficient service – would highly recommend.Daniel ThubronDaniel Thubron ★☆☆☆☆ Avoid these accountants! Extremely bad experience with Jason Fayers and Emma Clifton in Ipswich branch. I was paying them £150 a month (more than 3 times what my previous accountants charged) which included support for the Xero Software which they use. I asked if I could call into the office in October to ask Emma a few questions regarding the software, She said that would be fine…with no mention of a charge. I had also mentioned I was interested in maybe purchasing a property in Spain at some point and she said she had a financial advisor who could give me a call for a chat…again no mention of a charge. I received a phone call from him and chatted briefly. Again there was no mention of any charge. I was then sent a bill for £570 for extra training and advice! At no point was I told there was a charge for this support in October or for the chat with the financial advisor. I was also told there was a mistake on my previous tax return and I would need to pay them another £360 to fix it within 2 days time or it would be too late. I rang HMRC and was told this was incorrect and I could simply write them a letter for free. Finally, even though they had agreed to complete my accounts which ended in May 2018 by the end of January 2019. I had still not received my accounts and then, with no notice, they terminated our agreement, leaving me having to pay another accountant to do the work they were supposed to have done. Extremely unprofessional service!Response from the ownerDaniel, I am very sorry to hear that you have were unhappy with the service you received from us. I have looked into this matter and can see that our Senior Partner has undertaken a thorough review of the issues you raised and has responded to you personally. We are proud of our client service and are committed to always listen to our client feedback. Tim O’Connor, Client Care Partner Emily BelcherEmily Belcher ★★★★☆ I worked with Emma who is absolutely excellent. She made everything really easy, replied to emails at lightening speed, and took the time to explain and discuss everything with me until i felt comfortable - no pushiness at all. Always acted in a professional manner and really was a pleasure to work with - which is not an easy comment to come by when dealing with insurance! Really impressed with Emma's conduct, skill and professionalism, so now regularly rely on her and Scrutton Bland for my insurance needs.js_loader

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