Following the advice and guidance from the government and Public Health England we have made the decision to close our offices from Monday 23rd March 2020.
We understand that this is an unprecedented situation but want to take this time to reassure you that we have a robust business continuity plan in place that will enable us to minimise the impact of our service to you and your business and will continue to communicate with you regarding any updates.
Our people have the tools and technology they need to work remotely. Please continue to email or call your usual Scrutton Bland contact, or to phone our offices. The calls will be forwarded and answered as usual outside of the office. We have tested the robustness of this recently by asking teams to work from home and am pleased to say that this was a successful exercise.
Our client records are held electronically which means that our people should be able to access almost all necessary documentation and systems remotely whilst following our usual processes and controls.
We would like to encourage you to use email to send us information where possible instead of through the post, which may cause delays. If you need to send personal or confidential information then we suggest that you use our online portal, which allows you to send messages and files to us more securely than regular email. Please speak to your usual Scrutton Bland contact if you haven't used it before and would like a copy of our ‘how to’ guide.
Please remember that we are here to support you with any questions you might have, however small. We are happy to talk through your concerns and work with you to find the right solution for you and your business.
Follow our Twitter, LinkedIn, Facebook and Instagram social media channels as we will continue to monitor developments and provide updates as the situation evolves.
Thank you for your understanding and support during this time. If you do have any issues or urgent questions, please email us and one of the team will be able to help you or pass on your message quickly.