Upgrading your POS system

04 October 2022 - Ryan Pearcy

POS – is yours a Perfectly Organised System or Partially Operative Sometimes?

This article is provided by an external software provider.

How much time do you spend preparing your accounts? On cashing up? Dealing with invoices? Managing the staff rota? If your POS isn’t helping you with all that, it might be time for an upgrade. An integrated POS can help speed up your processes and automate tasks – meaning you’ll spend less time on admin and more time on the stuff that could take your business to the next level.

What is an integrated POS system?

An integrated POS system means there is a connection between your POS and other business software, allowing data to flow from one software system to another. Integrated software reduces manual information entry giving business owners access to real-time data on their performance. For example, when your point of sale integrates with cloud accounting software, sales and payments data are automatically imported to save you time doing bank reconciliations each week.

How can an integrated POS system benefit your business?

Centralising your business software into one POS system can simplify operations across many aspects of your hospitality business. Let’s look at a few common business problems that an integrated POS system can help address.

Painless checkouts

The key to ensuring a smooth checkout experience is integrated card payments. These allow the POS to synchronise with your card machine. Once a staff member adds the amount to the bill and selects card payment on the POS, the card machine receives the transaction amount automatically. As the staff member doesn’t have to manually enter the amount for each transaction, this streamlines the checkout flow and eliminates errors, making reconciling easier.

Don’t subject your customers to slow devices at the till either. Instead, upgrade your hardware to improve their experience. Your card payment machine should allow you to accept payments in seconds. If it doesn’t, it might be time to upgrade. Upgrading your hardware can unlock further benefits, such as enhanced security and the ability to take payments on the move. In many cases this can result in enhanced service levels in leisure environments as customers can enjoy their dining experience whilst fully seated.

Can your customers pay how they want to pay?

Modern cloud-based POS systems have additional tools to help manage your business. Outside of simply processing card payments, this can include the ability to sell gift cards, built-in invoicing tools and remote payment features: ideal taking deposits for large bookings, events or corporate clients.

Need a clearer insight into how your business is doing?

An integrated POS should give you access to easy-to-understand sales reports and inventory management designed to reduce overstock, forecast demand and prevent shortages. As it’s cloud-based, you can get them straight to your phone to track everything on the go.

Are your fees too high?

Many card readers and POS products appear cheap or free, but business owners are often stung by hidden charges later. For example, for calling the help centre, using a merchant account, or processing transactions. Know where you stand by choosing a provider with a flat fee; that way, it’s easy to budget. Often, pay-as-you-go providers have no lock-in contracts and custom rates for those that take over £10,000 per month.

Simplified bookkeeping

One of the first hurdles small businesses encounter is accounting. If POS integrates with your accounting software, sales and payment data imports automatically at the end of each day. This simplifies bookkeeping, saves precious time and reduces the risk of human error.

Booking reservations and online ordering

In some hospitality settings, additional POS features can drive further efficiencies. These include managing reservations, third-party delivery platforms and the staff rota. Using your POS to do this eases the learning curve for management as they only have to learn one tool.

Talk to an independent specialist

It’s important that before deciding on any new software for your business, you discuss your needs with an impartial systems expert, who can help you evaluate what is available and suggest the systems that will suit your own requirements. As an independent service, SB Digital doesn’t benefit from recommending any specific software. Our initial consultation is free of charge and doesn’t come with any obligation.

Special Autumn Offer

One of the POS software providers we work with is Zettle by PayPal. As a partner to Scrutton Bland they help our clients to make use of more retail payment options with their own mobile card reader, all-in-one payment terminal and free-to-use POS app. In addition, Zettle’s products integrate with many of the most popular point-of-sale, e-commerce, and accounting platforms.

As a Scrutton Bland client, if you sign up to Zettle before 29 November, you can get your first Zettle Reader for free and your first £2,500 of transactions free of charge. *

As with any software, the SB Digital team urge a full review of the software before purchase to assess whether it is suitable for your specific organisational requirements.

Terms and Conditions apply. Get in touch with a member of our hospitality and leisure teams to find out more.


*Offer Terms and Conditions apply. The offer is for a free Zettle Reader. Offer is valid for one (1) Zettle Card Reader per new business user who creates a Zettle account between 1.11.2022 and 29.11.2022. The non-offer first card reader is priced £29 excl. VAT (additional card reader price £59 excl. VAT). Subject to availability.

The offer of no fees up to a maximum sales volume of two thousand five hundred (£2,500) corresponds to a sum equivalent to £17.50 in fees (and will be credited on your Zettle by PayPal account by 05.12.2022 and must be transacted using the Zettle service before 05.01.2023.

The Zettle service is subject to Terms available here: https://www.zettle.com/gb/legal and the sale and provision of hardware is subject to our delivery terms https://shop.izettle.com/gb/terms-andconditions.

By participating in PayPal’s Scrutton Bland Autumn offer (the “Promotion”), you agree to the following terms and conditions (“Terms”).

Promotion Period

The Promotion starts at 12:01:00 a.m. Greenwich Mean Time (“GMT”) on 1.11.2022 and ends at 11:59:00p.m. GMT on 29.11.2022 (the “Promotion Period”).

Eligibility and overview.

To be an eligible participant (an “Eligible Participant”), during the Promotion Period each participant must: (1) be eighteen (18) years of age or older; (2) be a resident in the UK; (3) have a United Kingdom Zettle account that remains in good standing throughout the Promotion Period (a “Valid Account”). This Promotion is limited to the first 500 participants who successful claim the Reward (as defined below) on a first-come, first served basis. During the Promotion Period, there is a limit of 1 (one) Reward per Valid Account.

How it works.

To qualify for the Reward (as defined below) you must: i) create a Zettle account during the Promotion Period.]


Each Eligible Participant shall be entitled to the reward as set out below (the“Reward”):

  1. a [free] card reader worth [£29.00 GBP (twenty nine pounds)] excl. VAT; [and]
  2. a transaction fee voucher (“Transaction Fee Voucher”) where no transaction fees are payable up to a sales volume of £2,500 GBP (two thousand five hundred pounds). The Transaction Fee Voucher only applies to fees for card-present transactions carried out through the use of the Zettle Service. This is equivalent to £17.50 GBP (seventeen pounds and fifty pence) fee transaction voucher. The Transaction Fee Voucher amount will be added to the Eligible Participant’s Valid Account by 05.01.2023 and must be used by Eligible Participant on the Zettle service before 05.03.2023. Only transaction fees incurred before 05.03.2023 shall be eligible for the Promotion and the Promotion only applies to transaction fees for card-present transactions carried out through the use of the Zettle service (“Qualifying Transaction”). If a Qualifying Transaction does not complete or is not recorded by Zettle by PayPal’s servers during the period 1.11.2022 – 1.3.2023, for any reason, that Qualifying Transaction will not qualify for the Transaction Fee Voucher.

Receiving and using Rewards.

A Valid Account must remain in good standing from the time of participation through Reward fulfilment, as determined in PayPal’s sole discretion. PayPal may provide an alternate reward of equal value if it is unable for any reason to fulfil the Reward. PayPal reserves the right to limit, cancel, suspend or modify this Promotion in part or in its entirety only in exceptional circumstances. PayPal reserves the right to review any account or transaction related to this Promotion, in its sole discretion, without notice, and delay completion of the Reward. Similar offers may run at the same time; qualification for this Promotion does not constitute qualification for any other offer. PayPal is not responsible and/or liable if any e-mail, Reward, purchase, referral or Promotion-related materials or correspondence are lost, fraudulent, stolen, late, incomplete, illegible, interrupted, delayed, altered, defective, misdirected, tampered with, or irregular in any way or if any Eligible Participant’s e-mail address, Valid Account, or other contact information does not work, is deleted, or is changed without participant giving prior written notice to PayPal. The Promotion is void where prohibited or if the Eligible Participant’s account or transactions are fraudulent, abusive, not completed through legitimate channels, or irregular in any way. Certain offers may not be transferable. Any questions relating to the offer will be resolved in PayPal’s sole discretion and its decisions related to the offer will be final and binding.


The normal price for the first card reader is £29.00 GBP (twenty nine pounds) excl. VAT each and the price of an additional card reader is £59.00 GBP (fifty nine pounds) excl. VAT each.


References to PayPal are to be construed accordingly and mean either PayPal (Europe) S.à r.l. et Cie, S.C.A. registered under number B 118 349, with a registered address at 22-24 Boulevard Royal, L-2449, Luxembourg or PayPal Pte Ltd, a company incorporated in Singapore, with registered number 200509725E and registered address at 5 Temasek Boulevard, #09-01, Suntec Tower Five, Singapore 038985 as applicable.

Governing law and jurisdiction.

These Terms are governed by English law. By participating in the Promotion, entrants agree to be bound by these Terms. The courts of England shall have non-exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions. The following terms apply for the Zettle service: https://www.zettle.com/gb/legal and the following terms for any hardware sale or provision: https://shop.zettle.com/gb/terms-and-conditions.


The promoter of this Promotion is PayPal Pte Ltd, a company incorporated in Singapore, with registered number 200509725E and registered address at 5 Temasek Boulevard, #09-01, Suntec Tower Five, Singapore 038985.

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